What to do when you've had a collision
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An auto accident can be a traumatic experience. Getting your car repaired can involve several entities,
including an appraiser, an auto body repair shop, an auto mechanic shop, a glass company, the insurance companies
of all involved, etc. All of these need to be coordinated to return your car to pre-collision condition.
The steps you take, especially at the outset, can have a significant impact on the entire process.
At Scituate Collision, we know how to get the job done right the first time, on time, while making our customers experience as seamless as possible.
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Scituate Collision works with all insurance companies.
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At the Scene of the Accident
- Call the police and make an accident report.
- Obtain the following information from all drivers:
- Name, address, and phone number of the driver and vehicle owner if different
- Driver's license number
- Year, make, and model of the vehicle
- Registration number, plate number, and plate state
- Name of the insurance company (commonly on the registration)
- Take pictures of the damage to all vehicles with your cell phone, if possible.
- If you need to be towed, have your vehicle towed to Scituate Collision
Insurance Company Auto Repair Claim Coordination
- Call your insurance company as soon as possible to start the claim process.
- Your next step is to get your vehicle appraised:
- If your vehicle was towed to Scituate Collision, call us with your claim information and
we will arrange for an appraisal.
- If your vehicle was not towed to Scituate Collision, follow your insurance company's instructions
- Once your appraisal has been approved:
- We will schedule all service needs if your vehicle is at Scituate Collision.
- If your vehicle is not at Scituate Collision, call us to schedule your repairs.
We will help coordinate all aspects of your service needs, including arranging for a car rental.
- We keep you informed of the status of your repairs throughout the process, including the need for a
supplemental appraisal should the need arise once work has begun.
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Scituate Collision Repair
781-383-9911
Route 3A
Cohasset, MA 02025
Fax: 781-383-9991
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