• Scituate Collision Auto Body RepairAuto Body Repair and Painting, Glass Repair and Replacement, Towing, and more...
  • Scituate Collision Windshield ReplacementWe replace and repair all windshield damage
  • Scituate Collision Auto Glass ReplacementWe replace auto glass specific to your make and model
  • Scituate Collision 24/7 TowingWe service Scituate, Cohasset, Hingham, Norwell, Hanover, Marshfield and all local communities
  • Scituate Collision RepairWe meticulously prepare your vehicle prior to painting
  • Scituate Collision Auto Body PaintingWe match your auto paint to factory specifications
  • Scituate Collision Remote Starter InstallationThe perfect gift for both the Summer and the Winter
  • Scituate Collision Paintless Dent RepairAll dent repairs do not require new parts and painting
  • Scituate Collision Car DetailingRestore your car to showroom status - our car detailing service makes for a great gift!

The Auto Body Repair Claim Process

What to do when you've had a collision

Auto Body Repair and Collision Repair, Scituate MA, Cohasset MA, Hingham MA, Norwell MA

An auto accident can be a traumatic experience. Getting your car repaired can involve several entities, including an appraiser, an auto body repair shop, an auto mechanic shop, a glass company, the insurance companies of all involved, etc. All of these need to be coordinated to return your car to pre-collision condition. The steps you take, especially at the outset, can have a significant impact on the entire process. At Scituate Collision, we know how to get the job done right the first time, on time, while making our customers experience as seamless as possible.

Scituate Collision works with all insurance companies.

At the Scene of the Accident

  1. Call the police and make an accident report.
  2. Obtain the following information from all drivers:
    • Name, address, and phone number of the driver and vehicle owner if different
    • Driver's license number
    • Year, make, and model of the vehicle
    • Registration number, plate number, and plate state
    • Name of the insurance company (commonly on the registration)
  3. Take pictures of the damage to all vehicles with your cell phone, if possible.
  4. If you need to be towed, have your vehicle towed to Scituate Collision

Insurance Company Auto Repair Claim Coordination

  1. Call your insurance company as soon as possible to start the claim process.
  2. Your next step is to get your vehicle appraised:
    • If your vehicle was towed to Scituate Collision, call us with your claim information and we will arrange for an appraisal.
    • If your vehicle was not towed to Scituate Collision, follow your insurance company's instructions
  3. Once your appraisal has been approved:
    • We will schedule all service needs if your vehicle is at Scituate Collision.
    • If your vehicle is not at Scituate Collision, call us to schedule your repairs. We will help coordinate all aspects of your service needs, including arranging for a car rental.
  4. We keep you informed of the status of your repairs throughout the process, including the need for a supplemental appraisal should the need arise once work has begun.

Scituate Collision Repair


Route 3A
Cohasset, MA 02025
Fax: 781-383-9991

Scituate Collision Towing

9:00 AM to 5:00 PM (781) 383-9911
24/7 Towing Service (781) 399-5619

Insurance Companies

Arbella (800) 272-3552
Geico (800) 861-8380
Hanover (800) 628-0250
Liberty Mutual (800) 225-2467
Safety Insurance (800) 951-2100
Travelers (800) 238-6225

Car Rental Companies

Pick Up / Drop Off at Scituate Collision
Verc (Norwell)
(781) 659-2292

Enterprise (Cohasset) (781) 383-2966

Scituate Collision and Auto Body Repair is a one stop auto body repair shop as well as car body shop for finest quality collision repair, auto glass replacement, windshield replacement, auto painting, 24/7 towing, paintless dent repair, and car detailing for any vehicle. As a full service auto body repair shop, we now offer towing. Scituate Collision's auto body repair service specialists assist coordinating auto body jobs, auto collision repair estimate appointments, rental car arrangements or any questions for car body repair service. Servicing Scituate, Cohasset, Hingham, Norwell, Hanover, Weymouth, Quincy, Marshfield, Rockland, and all of Boston's South Shore.